Is Starbucks the friendliest coffee shop? Multinational’s branches were ‘more welcoming and personal’ than independent baristas

By Sarah Griffiths | Many people blame large cafe chains for the death of individual coffee houses and making local neighborhoods more anonymous where people dash in for their caffeine kick without socialising. However, three anthropologists have challenged this popular … Continue reading →

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via BBB News http://bbb-news.com/blog/2013/08/27/is-starbucks-the-friendliest-coffee-shop-multinationals-branches-were-more-welcoming-and-personal-than-independent-baristas/